The Commission requires Verizon Washington, D.C., Pepco, and Washington Gas to offer discount rates to low income residential customers. A brief description of each program is provided below.


Economy II, also known as Lifeline, is the discount program offered by Verizon in the District. This program offers discounted wireline local telephone service to qualified D.C. customers under 65 years of age for $3.00 a month. Seniors 65 years of age or older pay $1.00 per month. D.C. residents participating in Lifeline have unlimited calling in the Washington metropolitan area. Only one Lifeline service discount is available per household.


RESIDENTIAL AID DISCOUNT (RAD) is the discount program offered by Pepco. The program offers eligible Pepco, D.C. residential customers a monthly credit - the Residential Aid Credit (RAC). The RAC replaces the previous discount that was applied to RAD customers' generation and transmission charges on their account. The RAC covers the following charges: the full customer charge and energy charge for distribution; and exemption from the following surcharges: the Residential Aid Discount Surcharge, the Sustainable Energy Trust Fund, and the Energy Assistance Trust Fund. Credits for these charges are individually listed on the customers' bills as "RAC - Distribution" and "RAC Surcharges." Customers will receive the RAC whether or not they have a retail supplier. The full RAC is equal to approximately 30% of a typical RAD customer's bill.

Natural Gas

RESIDENTIAL ESSENTIAL SERVICE (RES) is the discount program offered by Washington Gas. This program offers discount gas rates during the winter months from November through April. The amount of the discount is determined by classification, which is based on state median income level. There are three classifications A to C: Class A generally can receive a discount up to $276.69; Class B generally can receive a discount up to $225.47; and Class C generally can receive a discount up to $212.96.

How to Apply

ECONOMY II: To apply for Economy II, call 1-800-253-0846 for an application. To qualify for Economy II, applicants must participate in one of the following programs: Medicaid; Supplemental Nutrition Assistance Program; Supplemental Security Income; Federal Public Housing Assistance (Section 8); Low-Income Home Energy Assistance Program; National School Lunch Program's free lunch program; Temporary Assistance for Needy Families; or meet the income guidelines (150% of federal poverty level). Economy II customers must recertify every year.

RES and RAD: To apply for RES and RAD, residents must make an in-person appointment with the District Department of the Environment's Energy Administration (DDOE) by calling 311. In order to qualify for RES or RAD, the applicant must be a District resident and the utility bill must be in the applicant's name. The applicant must also meet the following established income guidelines:

Current Income Guidelines
Household Size Maximum Annual Income
1 $31,327
2 $40,967
3 $50,606
4 $60,245
5 $69,884
6 $79,523
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Proof of income must be provided with the application. To show proof of income, a copy of one of the documents listed below must be provided with the application:

To request an application for any of the discount programs, please contact DDOE at 311 or visit DDOE's UDP webpage for an application.

Applications for the discount programs should be sent to DDOE at 2000 14th Street, NW, Suite 300E, Washington, DC 20009. For more information, call DDOE at 311 or the Commission's Consumer Services Office on 202-626-5120.

  • W-2 form
  • Paycheck stub
  • Award letter
  • Unemployment compensation letter
  • Other formal verification
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